Monitors guests’ needs, ensuring all requests are promptly fulfilled in accordance with policies and procedures.Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.Answers questions concerning food offerings, hours of operation, and pricing.Assists with special requests when applicable.Helps maintain podium by stocking supplies and cleaning as needed.Answers any guest questions and refers them, if necessary, to appropriate management personnel.Adheres to established cash control policies and procedures.Receives payment from casino guests in a prompt and courteous manner, if applicable.Verifies reservations and complimentaries, if applicable.Answers telephones and takes reservations.Ala carte environment: seats guest and presents menus.Buffet environment: takes guest beverage order and informs guests of various food outlet offerings available in the buffet.Responsible for assisting and facilitating the restaurant seating and reservation system.Advises guests of waiting time (during reservation periods).Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table.
